Grand Oasis Cancun Hotel, Cancun
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- Non-smoking rooms
- Paid Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Baggage storage
- Private beach
- Elevator
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Water sports
- Tennis court
- Pool tables
- Yoga class
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Spa & wellness center
- Pedicure
- Manicure
- Body scrub
- Treatment room
- Body wraps
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
We had a decent stay overall, marked by a few ups and downs. The room we had was comfortable, though I did have a little issue with water leaking from the AC, which was fixed relatively quickly. Dining options were available almost around the clock, but I found some food choices underwhelming. I appreciated the amazing pool area and the beach. Unfortunately, service could improve, especially at the bars where tipping seemed necessary to get attention. It's a fun spot, especially for a vacation!
The hotel has beautiful surroundings with well-maintained pool and beach areas, making it a lovely spot to relax. The staff was kind and accommodating, which made our stay feel special. However, some aspects were disappointing, particularly the food quality and limited dining options. Also, the entertainment was not as enjoyable as hoped, which might discourage some from returning.
My stay at this hotel was a mix of good and bad. While the hotel had impressive landscaping and a vibrant atmosphere, the overall experience was marred by long wait times for dining, poor customer service, and issues with hygiene. I felt the place could use significant improvements to match its advertised luxury.
My stay at this hotel was disappointing overall. The property's appearance was beautiful, and the amenities looked promising, but the service and dining left much to be desired. The room I stayed in was outdated, and my experience with staff was far from pleasant. Long wait times for dining and hygiene issues were frustrating, making this hotel an unideal choice for a vacation.
During my stay, I found the resort to be quite a mixed bag. On one hand, the staff were incredibly friendly and attentive, making the stay enjoyable despite other shortcomings. On the other hand, the dining options were disappointing, and the overall quality of the accommodation left much to be desired. The location was decent, but I wouldn't say it was worth the price I paid given the overall experience.