Grand Oasis Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500

“The hotel is conveniently located near the beach, making it easy to soak up the sun and enjoy the local attractions.”view full review

Grand Oasis Cancun, a 4-star all-inclusive hotel, features 613 well-decorated rooms in a pyramid structure, offering themed entertainment and a casino. The property provides a range of amenities, including a spa and multiple dining options, ideal for all types of vacations.

Rooms & Amenities

Accommodations at Grand Oasis Cancun offer stylish designs and top-shelf amenities, each with views of the gardens or sea. Options include Sunset View rooms with beautiful garden vistas and private terraces for relaxation.

Dining Options

Dining options include eight restaurants serving a variety of global cuisines, including Mexican and Mediterranean. The culinary experience is enhanced by offerings from TripAdvisor's Top 10 Restaurants in Cancun.

Leisure & Entertainment

Leisure activities include live entertainment with performances and themed parties that create a lively atmosphere. Guests can also enjoy an outdoor pool, tennis courts, and a spa amidst tropical gardens.

Services & Local Area

Grand Oasis Cancun is the only hotel with a casino in the hotel zone, providing different experiences each day. The on-site travel agency can arrange transportation to local attractions and activities, including tours to Maya archaeological sites.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Standard Room

Max:

4 persons

370 sq. feet

Bed options:

2 Double beds

Shower

Balcony

room details

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Grand Sunset view Room

Max:

3 persons

390 sq. feet

Bed options:

2 Double beds

Lake view

Shower

Balcony

room details

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Grand Ocean View Room

Max:

3 persons

400 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 7.3 mi

Airports

Cancun (CUN) 10.5 mi

Isla Mujeres (ISJ) 20.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Evening Dining

“During my stay, I had the pleasure of dining at several of the resort's specialty restaurants. The evening meals at the Rodizzio, featuring beautifully grilled meats, and at the seafood-focused Ibiza were both excellent, with no waiting times before 7 PM. I truly savored the flavors and left satisfied each time!” view full review

Relaxing Pool Experience

“The resort boasted massive pools which never felt overcrowded. I loved lounging by the pool, where I could always find a comfortable chair. The spacious atmosphere made it easy to enjoy my vacation while soaking in the sunny vibes. The overall pool area was well-kept and refreshing!” view full review

Comfortable Accommodations

“I was pleasantly surprised by my room. It was clean, well-furnished, and the mattress was incredibly comfortable, allowing me to enjoy good nights of sleep after each busy day. This feature made my stay that much more enjoyable and relaxing.” view full review

Family-Friendly Activities

“The resort provided a variety of family-friendly activities that kept both the kids and adults entertained. There were numerous scheduled events that offered fun for all ages, making it an excellent spot for families seeking a lively yet accommodating environment.” view full review

General

Non-smoking rooms
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Tennis court
Billiard tables
Yoga class

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Pedicure
Manicure
Body scrub
Treatment room
Body wraps
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500

Map view

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Delfines

1.4 mi

Landmark

El Rey Archaeological Zone

1.4 mi

Museum

Parque Maya Cancun

2200 ft

Landmark

Extreme Games Cancun

3000 ft

Landmark

Avenida Kukulkan

1.9 mi

Landmark

Iberostar Cancun Golf Course

5200 ft

Landmark

Dolphinaris Cancun

1.1 mi

Night club

H Roof

1.1 mi

Mall

Luxury Avenue

1.8 mi

Museum

Museo Subacuatico de Arte

1.8 mi

Landmark

Museo Sensorial del Tequila

1.9 mi

Beach

Playa Marlin

2.0 mi

Landmark

Marlin Beach

1.9 mi

Landmark

Laguna Nichupte

2.0 mi

Aquarium

Interactive Aquarium

2.3 mi

Museum

Cancun Wax Museum

2.4 mi

Landmark

Yamil Lu'um Archeological Site

2.5 mi

Landmark

Scorpion's Temple ruins

2.5 mi

Mall

La Madonna

2.4 mi

Park

arte Garden

2.4 mi

Landmark

Laguna del amor

2.7 mi

Landmark

Museo de Arte Popular Mexicano

3.0 mi

Landmark

Parque Ventura Cancun

3.0 mi

Night club

Coco Bongo

4.3 mi

Nearby

Museum

Mayan Museum of Cancun

1900 ft

Restaurants

Restaurante Italian Dos Lunas

300 ft

Grand Oasis Palm Hotel

Captain's Cove

1900 ft

Blvd Kukulkan Km 16. 5

LA Vista

1900 ft

Blvd Kulkulcan L 48 Km In the Omni Hotel

Pancho & Willy's Cantina

1900 ft

KM 16 Kukulcan Blvd - at Captain's Cove

Bacoli Tratoria

2500 ft

Boulevard Kukulcan Km 17

Spices Restaurant

2200 ft

Boulevard Kukulcan Km. 17

Galeon Columbus

2200 ft

Blvd Kukulcan 16.6

Sunset Bar

2200 ft

Boulevard Kukulcan km 20 at Westin Resort & Spa

Reviews and Ratings

Reviews from guests about their experience.

52%

loved their spa retreat and can’t wait to return.

5.2/10

Guest rating

Rooms

5.0

Location

7.2

Service

5.0

Dining

5.0

3.5/5 based on 15766 reviews

#90 of 273 hotels in Cancun based on Tripadvisor

Tim

United States, December 2024

7.6/10

We had a decent stay overall, marked by a few ups and downs. The room we had was comfortable, though I did have a little issue with water leaking from the AC, which was fixed relatively quickly. Dining options were available almost around the clock, but I found some food choices underwhelming. I appreciated the amazing pool area and the beach. Unfortunately, service could improve, especially at the bars where tipping seemed necessary to get attention. It's a fun spot, especially for a vacation!

Rooms

8.0

The room was comfortable, although there was an issue with water leaking from the AC unit during the first night.

Service

5.0

Service was quite inconsistent; at times it felt like tipping was a requirement to be served.

Location

9.0

The hotel is conveniently located near a bus stop, making it easy to get to local restaurants and other attractions.

Dining

7.0

Dining was okay, with a good variety available at almost any hour, but some food choices could have been better.

Facilities

9.0

The pool area was really enjoyable and a highlight of the stay.

William

United States, December 2024

5.0/10

The hotel has beautiful surroundings with well-maintained pool and beach areas, making it a lovely spot to relax. The staff was kind and accommodating, which made our stay feel special. However, some aspects were disappointing, particularly the food quality and limited dining options. Also, the entertainment was not as enjoyable as hoped, which might discourage some from returning.

Rooms

5.0

The rooms felt outdated and not as clean as expected; there were issues like marks on the walls and a leaky toilet. We also found roaches, which is definitely not ideal.

Service

5.0

The service was a mixed bag; while some staff members were friendly, many seemed overwhelmed and not very helpful, which added to our frustrations.

Location

6.0

The hotel grounds are gorgeous with lovely landscaping, but it's not conveniently located for walking to nearby attractions, which limits nearby dining and entertainment options.

Dining

5.0

The dining options could certainly be improved, with many dishes lacking flavor and a limited variety, especially for those with dietary restrictions.

Facilities

7.0

While the pool and beach areas are beautiful, the overall facilities could use some upgrades to match the stunning landscapes.

William

United States, October 2024

5.0/10

My stay at this hotel was a mix of good and bad. While the hotel had impressive landscaping and a vibrant atmosphere, the overall experience was marred by long wait times for dining, poor customer service, and issues with hygiene. I felt the place could use significant improvements to match its advertised luxury.

Rooms

5.0

The room I stayed in was quite outdated and had significant issues, like rainwater leaking from the ceiling. Despite that, everything else was fine.

Service

5.0

Customer service was lacking, with staff seeming indifferent to complaints, and I often felt ignored.

Location

7.0

The hotel itself is beautifully landscaped, but it's a little far from the main attractions, which could be inconvenient.

Dining

5.0

Dining was frustrating-waiting times were long, and many restaurants required reservations that were difficult to secure.

Facilities

5.0

Although the facilities looked good, the hygiene issues, especially in the restrooms, considerably detracted from the overall appeal.

John

United States, October 2024

5.0/10

My stay at this hotel was disappointing overall. The property's appearance was beautiful, and the amenities looked promising, but the service and dining left much to be desired. The room I stayed in was outdated, and my experience with staff was far from pleasant. Long wait times for dining and hygiene issues were frustrating, making this hotel an unideal choice for a vacation.

Rooms

5.0

The room was outdated and in need of maintenance, with a broken shower and non-functional air conditioning. It felt cramped, especially with the extra bed.

Service

5.0

The service was not friendly and the staff seemed apathetic about addressing issues. They often passed responsibilities to others instead of resolving matters.

Location

7.0

The hotel is well-located, with beautiful landscaping and easy access to the beach, though it is a bit far from the central area.

Dining

5.0

Dining was a frustrating experience; the food quality was poor, and not many choices were available. Many guests had to wait in long lines.

Facilities

5.0

While the hotel had several amenities, including pools and bars, they were overcrowded and not well managed.

Martin

United States, September 2024

5.6/10

During my stay, I found the resort to be quite a mixed bag. On one hand, the staff were incredibly friendly and attentive, making the stay enjoyable despite other shortcomings. On the other hand, the dining options were disappointing, and the overall quality of the accommodation left much to be desired. The location was decent, but I wouldn't say it was worth the price I paid given the overall experience.

Rooms

5.0

The rooms were outdated and not particularly well-maintained. I had issues with the shower water not getting hot, and the view was only partial.

Service

6.0

While the staff were friendly and tried their best, there were moments where communication led to confusion, especially when it came to specific requests.

Location

7.0

The resort is nicely located, but the long check-in times and difficulty in getting served at the bars made it less appealing.

Dining

5.0

Dining at the resort was a real letdown. Often the food was subpar and there was a long wait for service; I would recommend trying options outside the resort.

Facilities

6.0

The amenities were acceptable, though some areas felt neglected. The beach had too much seaweed for swimming and the pool was just average.